Preamble
We kindly ask all potential guests to read this summary page and the accompanying Booking Contract/Terms & Conditions before making a booking. They respectively summarise and detail what constitutes “fair use” of the luxury self-catering accommodation on offer. Importantly, they also guarantee what we provide to you, as our guests. We like to ensure that everything is clear and upfront, but please contact us if you have any questions or we can assist in tailoring your stay. All reservations, bookings and payments are subject to the Full Booking Terms & Conditions (T&Cs)**. If you intend to book within 48 hours of arrival, it would be highly appreciated to call us ahead of making the booking or immediately after doing so. All our accommodation is customised to meet the requirements of each set of guests.
See our guesthouse accommodation in detail before you book.
Remember to Always Book Direct
Ballynoe House supports the “Booking Direct” movement. Our dedicated FreetoBook reservation and payment system is the simplest, cheapest and most sustainable way to book your stay. We accept most bookings and pro rate stays down to a 4-night minimum. Note that Wed/Thu/Fri as start days are closed to direct booking in the calendar as different rates apply for luxury weekends and non-standard periods of stay, however if you are looking to arrive on those days please email or call to discuss as your dates may be available.
Kindly note that we do not accept deposits or cash payments. 100% payment is required at time of booking. For advanced bookings into following calendar years we are happy to defer payment until January of that year. However, you will need to book with us via email to take advantage of this offer.
Discounts are available for longer stays and there is also 10% discount for returning guests*. We also offer a Standby system should a period of your choice be booked, in case it becomes available.
All payments are made by secure card payments link. Rates are currently all-inclusive of utilities, services & amenities as advertised and 13.5% VAT. Our price list (per guesthouse per night) is fixed to end 2021 and can be downloaded here.
In support of families and depending on the bedroom configuration you choose, one or two children may be effectively staying free of charge.
As a “Thank You” for booking direct we pay your credit card booking fee. We may be able to provide additional benefits to direct bookers such as earlier check-in, later check out and a free night (subject to time of year and availability). Normal Check-in time is 17:00 and Check-out no later than 10:00.
We Offer a Lot More than Standard Self-Catering Accommodation
Ballynoe House is child-friendly, providing 2 acres of grounds for kids to explore. A high chair and one cot is included free of charge in each guesthouse (cot bedding not provided). For families that need to accommodate an additional child above the standard sleeping configuration, a fold-up camp bed can be supplied upon request (one additional bed available per Mews house only, suitable for a child under 10 years bringing their own sleeping bag – pillow supplied). Please mention required bedroom configurations at time of booking to ensure our accommodation meets your needs.
For logistical reasons and the low-allergen interiors, all our accommodation has a no smoking/no vaping policy. We are unable to accept pets, except for registered service dogs for the blind, autistic or infirm (by prior agreement only**). Ballynoe House supports Clonakilty as the first autism-friendly town in Ireland by providing tranquil indoor and outdoor spaces for those that need it. We have a degree of flexibility in our autism-friendly accommodation, so please contact us ahead of making a booking to ensure that we can support your stay. By the end of 2019, we have been delighted to host 3 families with autistic children and one adult supervised stay.
We are available to discuss special occasions and group bookings that require all three guesthouses as well as outside catering support. To preserve the special tranquil setting of our home, the rights of other guests and the local environment, all social events or functions that exceed the contractual number of occupants in any of the guesthouses must be agreed in advance. Ballynoe House is a gated property which provides additional safety and security as required for events or those with young children or special needs.
Generous off-road parking allows us to support the annual West Cork Rally by providing competing teams, support vehicles and their families accommodation at our low season rates. The period is closed out on our calendar for direct applicants requiring accommodation. Please contact us if you would like to be added to our rally accommodation contact list.
See What Our Guests are Saying About Us
We strive to provide guests with a unique experience that exceeds expectations. Many of our guests are increasingly the result of personal referrals.
2019 was our first full calendar year of business and reviews received in the 2018/2019 period are summarised below. We are highly appreciative of all our guests who not only leave with a kind word to say about how much they have enjoyed their stay with us, but also that they share this with others.
FreetoBook:
Booking.com:
Follow Ballynoe House on Facebook for news, updates and regional events.
Thank you for your support of the direct booking movement. We look forward to welcoming you as guests to our special piece of beautiful West Cork.
Mark & Felicity Grace, Ballynoe House
Notes:
*Discounts are applicable in high-season only and through direct booking by email, telephone or Skype. One discount applicable per booking. Guests must have booked direct for their previous stay to qualify (i.e. not via Booking.com).
**Terms & Conditions (T&Cs) should be read carefully prior to making a reservation. Please retain a copy for your records. The T&Cs clearly outline the legal rights and obligations of both Ballynoe House as owners/accommodation providers and the Hirer in terms of “fair use” of the guesthouses. If any clarifications are required please contact us before making a booking. Guests are in separate accommodation in the private grounds of the owner’s home.
If not using our booking portal (where acceptance of T&Cs is part of the booking process), you are required to download the T&Cs (link in right-hand column), sign, date and email the last page in return to validate your reservation. In any event, making payment is taken as an acceptance of all T&Cs including the cancellation polices.
